The 5 Step Sales Process at Patrick Cadillac in Schaumburg, IL

The purchase or lease of a new car can be an exciting process that rewards you with a new vehicle you can enjoy for years. But before that enjoyment, there is the actual vehicle-buying process. Here we provide what to expect from our team and their roles at Patrick Cadillac, a Cadillac dealer near you.

1.  The business development center at Patrick Cadillac is responsible in managing incoming calls, scheduling appoints and performs outgoing calls. Their goal is to identify what your needs are to help save time prior to scheduling an appointment. Once you’ve scheduled a time to come in they pass along the information to the Patrick Cadillac Client Advisor you will be meeting with.
2.  Patrick Cadillac Client Advisors are highly trained experts in Cadillac models. They undergo a comprehensive training program that covers several phases, starting with an introduction to the Cadillac brand, their diverse product lines, and advanced Cadillac technologies, all of which are essential for guiding you through the sales process.
3.  Our sales manager at Patrick Cadillac employs effective strategies by analyzing market trends and identifying opportunities to help you find the perfect car. This includes having an in-depth knowledge of current Cadillac financing options, lease incentives, and rebates. Why is this important? Because we know that your car-buying or leasing journey begins with selecting the right vehicle to suit your needs, budget, and lifestyle. To help you achieve your goals, we are committed to understanding and presenting the best available options.
4.  The finance and insurance managers at Patrick Cadillac assist customers in financing or leasing their Cadillac by working closely with lending agencies and banks. They possess a deep understanding of aftermarket options and warranties available for your vehicle. By assessing your needs, they present appropriate auto finance plans to you. Since buying a car is typically the second largest purchase after a home, their job is to educate you on protecting your investment. Additionally, Patrick Cadillac finance managers are responsible for preparing and ensuring the accuracy of all legal documents related to your purchase.
5.  Your new Cadillac is filled with amazing features and functions. Our Cadillac Product Specialists are specially trained to demonstrate and help you get familiar with all aspects of your Cadillac – before, during, and after your purchase. This in-person guidance is meant to get you familiar with

How do these roles fit together?

You’ve called into Patrick Cadillac spoke with a Cadillac Business Development Representative and scheduled an appointment to come on Friday where you will be meeting with a Patrick Cadillac Client Advisor.

On Friday, you’ll meet with a client advisor to discuss your needs, budget, and interests to help you find the perfect Cadillac model. They will demonstrate the vehicle, explaining its capabilities and features, and offer you a test drive so you can experience the Cadillac firsthand. Next, the client advisor will inform you about any available offers or specials. Once you’ve reached an agreement, the client advisor will collaborate with a Cadillac sales manager to present you with payment options based on whether you’re paying cash, financing, or leasing the Cadillac.

Once you’ve decided how to purchase your Cadillac, the Client Advisor will begin gathering the necessary documentation. If you’re financing or leasing, this includes filling out a credit application. The documents are then handed over to the finance manager, who submits your credit application to the appropriate lender. After the lender approves the terms of the contract, the finance manager prepares the necessary documents and a menu of ancillary and warranty options.

When everything is ready, you will meet with the finance manager to review the paperwork, make any necessary adjustments, agree to the terms, and sign each document. During this time, the finance manager will also explain the exclusive benefits and features of THE PATRICK PROMISE when doing business with Patrick Cadillac.

Once all the documents are signed, you will be introduced to a Cadillac Product Specialist, who will go over the car with you until you’re ready to enjoy your new Cadillac!

Taking Care of You Every Day, That’s the Patrick Promise!