Schedule Service at Patrick Cadillac in Schaumburg, IL

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News to our service customers:

As the automotive industry continues to deal with the global shortage of computer chips traced back to the onset of the COVID-19 pandemic, the production of new cars continues to deplete the availability of service loaners as dealers inventory levels drop.

To alleviate this shortage, we can provide alternate transportation such as a rental car, when available, for customers whose services are expected to be 2.5 hours or longer. For customers who do need to drop a vehicle off while being serviced, we can provide shuttle service within 10 miles of the dealership. If you have any questions when scheduling service, please call 847-230-8241.

We hope to have increased inventory levels soon so we can replenish our service loaner fleet, but in the meantime, we thank you for your patience as we navigate through these pandemic struggles together.

We’re making it simple to service your new or used Cadillac here at Patrick Cadillac in Schaumburg because we understand sometimes 24 hours isn’t enough in one day.

It’s so easy with Patrick Direct Service Scheduler. You can either use our dedicated service phone number 708-469-6842 or schedule Cadillac service anytime anywhere with our online scheduling tool seen below.

Need a loaner vehicle during your scheduled service? Please call 708-469-6842 and a Patrick Direct Cadillac Service Representative will confirm the date/time of your scheduled service, check service loaner availability, and collect pertinent information.  (Note: All drivers are required to provide a current driver’s license and proof of insurance with a scheduled loaner.)


When servicing your Cadillac is that easy, it’s a Patrick Thing.
Taking care of you every day, that’s the Patrick Promise!