Welcome to Patrick Cadillac

Ron in Parts went above and beyond locating shocks/struts that were on a national backorder. Shane in Service was extremely helpful and sensitive to the fact that they were repairing a badly botched replacement job by Mavis Tire. Thanks so much guys and Patrick Cadillac.

Thanks to Ed for getting us into a beautiful pre owned Cadillac! A very pleasant car buying experience. Great information without being pushy If you are in the market- talk to Ed!!

Great customer service! Jose was very patient with me and very friendly. The facility was clean and well kept. I was able to purchase a vehicle and they held it for me until I arrived in town.

I haven't bought a car in over 10 years. But the overall experience with Sergio Rivera was on point. Very knowledgeable of the vehicle as well. Even after the purchase he is still helping with any questions that I might have. Thank You Very for the experience Sergio and the Patrick Family!!!!

Parts service are professionals!

Jose the Sales Manager is AWESOME! Jeremy my Sales Executive took excellent care of me with my Cadillac XT5 purchase. Thank you so much😊 I highly recommend Patrick Cadillac in Schaumburg

Gotta go to Patrick, king of the Car dealerships, best customer service and expertise. Don't know if I'll ever go anywhere else! Thank You. Phil and Mary....

Babatola "Tola" was extremely helpful during our buying experience. He was knowledgeable, efficient and went above and beyond to help us purchase our Volvo (despite the fact that it was spilling rain outside!). The finance manager was great too.

Professional and excellent service!

Very professional staff👍👍

Thank you to Thomas, Jose, and Sam. I had a great experience purchasing my vehicle with them. They made the process really simple and easy for me. Definitely recommend them.

Awesome car purchasing experience. Jose and Tom worked to get me a great deal. I felt comfortable with the whole experience. Would recommend.

BROUGHT CAR IN WITH "TRUNK OPENING UP UNPROVOKED"BY ME HITTING KEY FOB .ENDED UP A SHORT IN WIRING FROMMOISTURE FROM WINTER SNOW AND RAIN. WAS FIXED I3-4 DAYS GOT ALOANER CAR AND WHEN RETURNED MY CAR WAS WASHED AND CLEANED. SERVICE MGR. SHANE WAS POLITE AND MECHANIC ,MIKE TOOK TIME TOSHOW WHAT HAPPENED WITHPROBLEM AND WHY. ALLL WAS APPRECIATED.

Came from out of town to purchase my used car and had such a great experience. The staff was friendly and helpful and made my buying experience seamless.

On March 16, 2021, I brought my car in for a routine Oil change and filter. I also needed my navigation checked as Patrick Cadillac had replaced maybe 1 to 2 years ago and just recently it was not working properly. As luck (or not) has it my Fab was not working correctly even though I brought it to Heritage Cadillac to have the battery replaced. Upon arriving at Patrick Cadillac I meet the service advisor who must have been having a bad day. However, please do not take it out on the customer. I asked the advisor a question and he replied rudely and snubbed me as though he could care less. I drew his attention to it and he just dismissed it. You really have to upset me to get me to the manager and that he did. The service Manager Andrew came and talked with me and handled the situation so professionally I felt it necessary to write this review and give him and the new service advisor Shane the recognition they deserve. I told Andrew I did not want to work with the Advisor that belittled me. Car dealers are a dime a dozen I could go anywhere to be treated poorly. What differentiates the dealers is plain and simple SERVICE and HONESTY!!! The service advisor who was rude did come and apologize which I appreciated immensely. But a big thank you to Andrew the Service Manager and Shane the Service Advisor for turning a bad situation into something positive. I hope Patrick Cadillac gives them the recognition they deserve!! Thank you again for your honest and helpful assistance.

Great experience with the Patrick Cadillac team and special Thank you for Mike Vilchak! Nice people and good deals, I was able to get great lease deal on fully loaded CT4

Jose Olvera was our salesman and has helped us through all our questions even after the sale. Nicole Schomer in Finance was the best. Made sure we felt comfortable with our purchase and our payment plan !!!

Everyone so welcoming. Jose Olvera was a salesman. He was very thorough not only from beginning to end, but checks in with us regularly in case we need anything or have any questions. Nicole Schomer in Finance was fantastic !!! She did everything possible to help us be comfortable with our purchase and payments. She explained the paperwork in easy terms and didn't try to prolong the process.

Very polite

This dealership is a class act. Everyone was so helpful and knowledgeable. The saleswoman, Fran Scepanovich, was extraordinary, no pressure and well versed in cars.

Came in from to have a look at a certified pre-owned car last week and I started working with Jose and he was very nice and professional young man.when I started to ask for a discount he asked his manager steven to come and talk to me and they made me feel so comfortable and at ease steven told me he does not want to go back and forth what is my number and he gave me an offer and we made a deal.my wife said this was the easiest car purchase we have ever made great guys upfront and honest and professional.i will send all my friends

Good Price, Good People, Good Service, Good Deal, Good Dealership. I am very happy with my BMW X1. Many thanks to Edward, Nicole and Jose. Hope to see you again.

I've been dealing with Pete Rybacki for the past 2 years; he's awesome! Pete always took care of me with my 2009 Escalade. Recently, I purchased a 2016 Escalade and I didn't realize for the time being Pete moved over to Patrick Volvo to help out. Pete is the Asst Cadillac Service Manager. Pete assured me I'd be in good hands with his staff. I ended up working with Dan Larucci. Dan was great! My car was just in for service for a week but as promised everything is great and back to new. They helped out on some expenses with warranty and minimized my out of pocket. Given I work in the business for an import dealership I still choose to take my personal car to Patrick Cadillac given the expertise of this team. I'd highly recommend them! Pete is the absolute best and so far Dan has been great as well. If you're looking for a place to baby your Cadillac; Patrick Cadillac has done so for me personally. I'll continue to service my 2016 Escalade with Pete and Dan! Pete and Dan A+++ job! Appreciate you both, thank you!

This was my second caddilac lease with PC, dealt with Mr. Popp Found him to be knowledgeable and no pressure. I have serviced my prior lease at PC and had no issues.

Good people, Good price, Good service, Good deal, Good dealership. I got the car I am looking for. And I am very happy with my BMW X1 . Thank you.