Welcome to Patrick Cadillac

The service of my vehicle for warranty repairs went above and beyond. During the evaluation process for the items I had issues with it was discovered that I had an oil leak I did not know about. I was advised that this was to be repaired under warranty also. Thanks Patrick for watching out for my car

great service very nice people

I worked with Jose and Alvaro Guzman to trade in my Nissan for Mercedes. The experience was good. They really worked with me to find the right car and a price I was comfortable paying. They were very transparent and gave me a great deal for my trade. Everyone there was so nice and welcoming. I recommend this place to anyone looking for a new car.

This by far the best car buying experience we've had by far go see Phoenix

I drove my dad to get his Cadillac serviced at Patrick in Schaunburgc. Jordan Norris greeted my dad and I immediately as we exited his vehicle. Jordan was not only polite and helpful he was informative. Stella and Andrew Langas

They always give us a badass loaner

Everyone is curious.

I had the best experience!! This is the 4th car that I bought and never received the best customer service that I received at Patrick’s. I wanna thank Jose Olvera, best customer service ever very professional and honest, took his time to find me the best deal and to find what I really wanted. Thank you Jose. Also wanna thank the general manager Jose Gonzalez, thank you for closing the deal, very professional and very thoughtful. Thank you Derek the finance and looking out for us. On giving us the best rate. Very patient and professional. You should definitely come here it’s one of the best.

Just traded in my 2018 xt5 for a 2020 xt5. Alvaro Guzman was my salesman. He made the entire experience easy as I was still somewhat doubtful about purchasing. He demonstrated various cars in colors I was interested in and helped me narrow down my choice to the best value. His was a very attentive but not high pressure approach and his patience in explaining options with me made me feel at ease. Would recommend him whole heartedly.

My Sales Advisor, Alvero is the BEST! He is personable, well informed and patient. He went over everything from paperwork to details of my new car-WHICH I LOVE!!! I can't complain about the finance part even though I would like too, but it was painless and to the point. When buying a car, this is the type of experience you want. To feel in control and leave happy!

Ron in Parts went above and beyond locating shocks/struts that were on a national backorder. Shane in Service was extremely helpful and sensitive to the fact that they were repairing a badly botched replacement job by Mavis Tire. Thanks so much guys and Patrick Cadillac.

Thanks to Ed for getting us into a beautiful pre owned Cadillac! A very pleasant car buying experience. Great information without being pushy If you are in the market- talk to Ed!!

Great customer service! Jose was very patient with me and very friendly. The facility was clean and well kept. I was able to purchase a vehicle and they held it for me until I arrived in town.

I haven't bought a car in over 10 years. But the overall experience with Sergio Rivera was on point. Very knowledgeable of the vehicle as well. Even after the purchase he is still helping with any questions that I might have. Thank You Very for the experience Sergio and the Patrick Family!!!!

Parts service are professionals!

Jose the Sales Manager is AWESOME! Jeremy my Sales Executive took excellent care of me with my Cadillac XT5 purchase. Thank you so much😊 I highly recommend Patrick Cadillac in Schaumburg

Gotta go to Patrick, king of the Car dealerships, best customer service and expertise. Don't know if I'll ever go anywhere else! Thank You. Phil and Mary....

Babatola "Tola" was extremely helpful during our buying experience. He was knowledgeable, efficient and went above and beyond to help us purchase our Volvo (despite the fact that it was spilling rain outside!). The finance manager was great too.

Professional and excellent service!

Very professional staff👍👍

Thank you to Thomas, Jose, and Sam. I had a great experience purchasing my vehicle with them. They made the process really simple and easy for me. Definitely recommend them.

Awesome car purchasing experience. Jose and Tom worked to get me a great deal. I felt comfortable with the whole experience. Would recommend.

BROUGHT CAR IN WITH "TRUNK OPENING UP UNPROVOKED"BY ME HITTING KEY FOB .ENDED UP A SHORT IN WIRING FROMMOISTURE FROM WINTER SNOW AND RAIN. WAS FIXED I3-4 DAYS GOT ALOANER CAR AND WHEN RETURNED MY CAR WAS WASHED AND CLEANED. SERVICE MGR. SHANE WAS POLITE AND MECHANIC ,MIKE TOOK TIME TOSHOW WHAT HAPPENED WITHPROBLEM AND WHY. ALLL WAS APPRECIATED.

Came from out of town to purchase my used car and had such a great experience. The staff was friendly and helpful and made my buying experience seamless.

On March 16, 2021, I brought my car in for a routine Oil change and filter. I also needed my navigation checked as Patrick Cadillac had replaced maybe 1 to 2 years ago and just recently it was not working properly. As luck (or not) has it my Fab was not working correctly even though I brought it to Heritage Cadillac to have the battery replaced. Upon arriving at Patrick Cadillac I meet the service advisor who must have been having a bad day. However, please do not take it out on the customer. I asked the advisor a question and he replied rudely and snubbed me as though he could care less. I drew his attention to it and he just dismissed it. You really have to upset me to get me to the manager and that he did. The service Manager Andrew came and talked with me and handled the situation so professionally I felt it necessary to write this review and give him and the new service advisor Shane the recognition they deserve. I told Andrew I did not want to work with the Advisor that belittled me. Car dealers are a dime a dozen I could go anywhere to be treated poorly. What differentiates the dealers is plain and simple SERVICE and HONESTY!!! The service advisor who was rude did come and apologize which I appreciated immensely. But a big thank you to Andrew the Service Manager and Shane the Service Advisor for turning a bad situation into something positive. I hope Patrick Cadillac gives them the recognition they deserve!! Thank you again for your honest and helpful assistance.