Welcome to Patrick Cadillac

As helpful as possibly can be and courteous

Great experience purchasing my new Xt4. I worked with Jose and highly recommend him to anyone looking for a new car. This dealership was very clean and organized making for a seamless experience.

Genuinely grateful to Tola and the entire staff of Patrick Volvo for helping me buy a great car! Even though it was just a used car everyone made me feel that they were interested in the sale and made the process run very smooth. Will be my first choice for my next car purchase and recommend you see Tola if you're in the market for a new/used car.

I went to two other Cadillac dealerships before contacting Patrick Cadillac. Both dealerships told me the Lyriq was in high demand and quoted prices thousands of dollars over the MSRP. One dealership’s initial offer was $20,000 over the list price! When I called Patrick, I was told they didn’t have any Lyriqs in stock but that I could “build my own”. Not being very good with tools I was a bit hesitant but once I learned I simply needed to go online and select the trim level, color and options, I decided to take a chance. I completed the online configuration summary and then met with Erin, one of the client advisors. Erin was very helpful in answering my questions about EVs in general but also explained the different options available for the Lyriq and the approximate time frame for delivery. She assured me that I could purchase the vehicle for the MSRP and offered more on my trade in than the dealership that wanted $20,000 over MSRP, as well as an offer I received from Carmax to buy my vehicle. When the car came in last week, I was a bit nervous there might still be some huge, unexpected price increase but Patrick Cadillac sold me the car at the MSRP as promised. The car is great and my wife loves the color. We ordered the Emerald Lake Metallic after only see online photos so we weren’t sure what it might actually look like but it is really striking. This is my first EV but it drives just like a top of the line gas vehicle. I would definitely recommend the Cadillac Lyriq and would also highly recommend Patrick Cadillac if your are looking for a good deal on your purchase. Also, Erin and the other employees from Patrick we worked with were extremely helpful and friendly.

Jesse was fantastic to work with! As a first time car buyer, I felt like he made the process easy and quick. I didn't have to deal with the typical gimmicks that you would experience at an average dealership. I would definitely recommend!

Phoenix did a great job helping us navigate the menus and options provided by the touchscreen and also explained a few things we were not aware of or our xc60 was capable of. Thanks Phoenix

I visited 4 dealerships before buying at Patrick Cadillac, ask for Belen, she is incredibly straight to the point

I ordered a new 2024 Cadillac CT5 V from Erin Pyrchla sales specialist at Patrick. From the moment I ordered the vehicle to the time of pick up, the experience with this dealership and its staff exceeded my expectations. Erin was amazing and would by again from her in a heartbeat.

Excellent and professional customer service. Love my new car!!!!

Working with Edward Gesualdo was an absolute pleasure! Edward is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out.

Post purchase of my Volvo from Patrick dealership I had my first Service Center experience and was very impressed. I was greeted warmly, the service area was neat and clean, the staff was very helpful and clear about what was needed and honestly could not be happier that we joined the Patrick Family!

Gotta love Steve Popp the greatest sales person EVER! I have been buying cars from the Patrick Group for 20 years and they never let me down, honest and fair. Special shout out to Enzo Costa at BMW.

Again, Steve Popp with Patrick Cadillac delivered superior service in placing me in another leased Cadillac. Steve always goes the extra mile with sourcing the vehicle wanted, diligence in the process, and tremendous follow-up. Thank you, Steve!

Wonderful service. The entire team of employees is committed to customer satisfaction.

Thank you so much for the wonderful service!!! We bought a car, we are very happy with the way we were served. The seller's name is Jose Olvera, I recommend him to everyone, he is a wonderful person!!!! Thanks again to you and all the staff who work there Patrick Cadillac 😍😍

My wife and I recently purchased a used vehicle from Patrick Cadillac, and we could not have asked for a better experience. Erin our sales rep. was great! Her attentiveness to make sure all our questions were answered and working with us on pricing could not be matched. Her follow-up communication both pre and post purchase have been outstanding. She definitely wants to make sure that we are getting the most out of our CPO vehicle. Overall, great experience with Patrick Cadillac!

Totally pleased with the customer service and quality service. Probably the first time I've been so relaxed while spending money on a vehicle. Thanks Belen and group for making it such a pleasurable event!

Buying a car from them was the most pleasant experience I have ever had purchasing a car. Erin and Steve were phenomenal! They were so warm and welcoming and truly did put in the effort and work with me to get me the car I wanted at a price I could afford.

Over 40 years ago, I purchased my first car. Hands down, Erin is the very best sales person I have ever worked with. Working with Erin and her dealership was a first class experience. Erin was knowledgeable, professional and honest. Erin did not rush me or pressure me, and she really listened to my concerns. Erin is a great communicator; she promptly returned phone calls and emails. Erin was at all times extremely professional and she made the entire process quick, smooth and painless. I was looking for a car at the end of the 2023 season (when there was little inventory) and Erin went above and beyond in search of a car for me. I had a car budget and a car wish list. Unfortunately, my wish list exceeded my budget; that said, Erin worked very hard to find me a car with everything I wanted within my budget. There have been no problems with my vehicle; that said, Erin has followed up on numerous occasions just to make sure that everything was all right and to answer any questions I might have. Erin is a real treasure and I will work with her again in the future.

(Translated by Google) July 9 Island (Original) جزيرة 9يوليو

Alvaro was very helpful, would recommend. Second car from them they have been very accommodating

I have been buying cars at Patrick Cadillac, BMW & Volvo for over forty years and I have always enjoyed the experience, from sales to service. Steve Popp, Cadillac sales, is one of the best sales representative I have ever worked with.

I took my new Lyriq in to have the charging door cover repaired (it doesn't close when the close button is pushed BUT the vehicle can still be charged), I also wanted to get the tire pressure checked and the wireless phone charger looked at. Jordan did a great job listening to my concerns, then arranged for a ride back to my office. Patrick ordered a part to repair the charging door cover and they picked me up promptly when the work was done. All in all, very good. I just want the part to arrive!

I was treated efficiently from the start. Granted, I had done my research due diligence from the beginning and knew I was looking for a CT5, the color int/ext and features. I did find it on their website, my car of choice, and reached out online to Patrick Cadillac. I was contacted immediately by Brendan Bean, an online customer liaison who then put in touch with Alvaro Guzman, my client advisor. Never having met me, and only one point of email contact, Alvaro was very proactive. He set up a personal appointment and to clarify the information about my car of interest that I found through their website link, he simply sent me a copy of the actual window sticker (MSRP) and upfront discount offerings. He also proactively offered me the total "out the door price" of the car with license, tax, etc. included. Mind you all this information was sent BEFORE the actual appointment and meeting him face to face. We are all busy and all our time is valuable, but Alvaro's transparent approach allowed me to do all the homework ahead of time. When I arrived, we met, test drove the vehicle, discussed any last minute "wiggle room" on the final out the door price and singed the papers to buy the car. I then reviewed additional warranty possibilities that I was interested in and decided the two I wanted and we priced those out separately so there was no confusion on the actual cost of the car itself, the warranties being separate. Financing was not ready to talk to me that day, so I was able to leave (total time spent about 2 hours), and then returned 2 days later to pick up my new, prepared car and paid for it (total 45 minutes). Alvaro was off that day and turned me over to Phoneix Goettel, a client experience specialist, who spent a very knowledge 1/2 hour session with me to start my electronics education with the cockpit and attend to one last item with my protective floor mat installation. Great job. After I left, I wanted to spend some time on my own learning the features of the car. Within a couple days Alvaro reached out to me by email asking about the car and inviting me back for additional features instruction. I have been working through becoming knowledge with the car and I have a 10 day post purchase appointment with Alvaro to finish up some lingering questions and instruction. Long review, but I have always purchased new cars and do not always look forward to the experience, but the team at Patrick and specifically, Alvaro as my sales specialist, made this an excellent transparent event where I felt I got a fair deal that was good for me and acceptable to them. Incidentally, they gave me a better deal both on cost and options than another Cadillac dealer that I visited. Based on my one experience, I would feel confident recommending Patrick Cadillac and Alvaro to explore buying a Cadillac.

I arrived at Patrick Cadillac without an appointment to inquire about a check engine light and a steering failure notice on my dash. Shane in the service dept. Immediately took ownership of my problem and was able to have transportation to my job and the repair was completed by 3pm. He informed me that it was covered by the power train warranty. The car was returned to washed and repaired in under 5hours without an appointment. I could not have been more pleased with the Patrick Service Dept. In taking care of my 2018 XT5 issue at no cost to me.