I had to search out of my NC region to locate the CT5-V with the specifications and color I wanted. I landed on Patrick Cadillac's website and got connected with Tom Mavraganis. Tom's customer service was exceptional from the first call! He was knowledgeable about the vehicle and provided thorough details throughout the process. He was accessible via text/call and never dropped the ball with communication during the negotiating and processing of the sale. He connected me with the freight service, Ship Your Car Safely, from IL to NC, which also was a seamless process, and great to work with! The fact of buying a car without any in-person contact has some level of nervousness, but Tom minimized that with his communication, following through with everything discussed, and being the point man with a lot of moving tasks to complete. Exceptional experience with Tom! THANK YOU!!

All was good

Everyone was very helpful. Zander and Mark went above and beyond.

I recently leased a 2026 Lyriq Sport with Michael at Patrick Cadillac, and it was one of the best dealership experiences I’ve had. He understood exactly what I was looking for, worked with me over a few days, and had everything ready once we agreed on the deal. The entire process was seamless, especially for my first lease, and I feel like I got a great deal. Ask for Michael—he’ll take care of you!

I am very happy with the service I’ve gotten at Patrick Cadillac. Jordan Norris has been exceptional at getting my car serviced along with the rest of your staff. I highly recommend Jordan and the service department at Patrick.

I’ve been taking my caddy here for service and they’ve always done a great job. They even helped me get a new engine through my extended warranty company. Was there recently to test drive a Lyriq and Edward helped us out. Fantastic experience. Ed was super knowledgeable and personable and made the test drive and whole experience top tier.

The service I received at Patrick Cadillac was outstanding. My service advisor, Xander Leary, got me in and out exactly within the time he promised and went above and beyond to help reduce the cost of my repairs. His professionalism and care made the entire experience exceptional. Thank you so much, Xander.

Tom Mavraganis was the best! He was patient with us and super transparent about all aspects of the buying process.

I so miss the best sales person a dealership could ever have. Her name is Erin Pryrchla. She was always available, super knowledgeable, and of course, super nice. Erin was always available to answer any questions and this was up to a year after I purchased my Cadillac XT5. I was sorry to hear she no longer works at Patrick Cadillac. On another note, I had service at Patrick Cadillac one time and I was very pleased with their work.

Xander and the Patrick Cadillac service team went above and beyond to diagnose and fix an engine misfire on my 2021 Escalade. They worked with my extended warranty to minimize the ovrrall costs.

Had 1st original service done and an Onstar module defect fixed. Oil change and wheel rotation.

I have purchased several vehicles from this dealer the most recent in August 2026. The negotiation was straight forward, direct and efficient. I have always found their service department to be responsive and efficient as well.

As always I receive fantastic service from Patrick Cadillac. This time was no exception. Steve Popp in Sales and Xander at service desk were phenomenal in getting the vehicle towed and serviced for my Cadillac ESV.