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I had such a great experience at Schaumburg Cadillac. Alvaro met us out in the parking lotAsking us if we needed any assistance, and we didn’t even have an appointment. He was so patient and pleasant to work with. (We had our baby with us) After working with him we were them sent to Nicole in financing, and she is one of the greatest people I’ve done business with. Once we brought our vehicle home I noticed that there were some scratches over the vehicle I hesitated on calling, but when I did Alvaro and Jose took care of everything. They provided me with a rental and my car was ready and pristine within a couple days. My mother lives out of state but is waiting to come in town just to buy a vehicle from this facility due to their customer service. I would highly recommend going here.

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When Patrick Cadillac says in their commercial Patrick promised they mean it.

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Great customer service, fast, thorough servicing of the car. Only place I trust with our cars

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Patrick Cadillac, and especially Nichole Schomer were awesome. Her explanation of the warranty they offered basically convinced me it was the best way to proceed. And I rarely get extended protection. Their overall professionalism, and aim to please attitude was impressive. Thank you Nichole and Tom M. my sales associate.

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Great energy. Super friendly. Nicole Schomer made the financing super easy and gave me an option to buy an incredible and affordable warranty for my vehicle. Thank you.

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Tom and Jose are great! ...quick and easy process, and didn't feel like I got pressured into anything ..great service!!

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Thank you for the fantastic service, from start to finish. I felt very comfortable when things were being explained throughout the whole process. Especially thank you to Nicole Schomer for ending the evening on a plus. I felt she went above and beyond in guiding me to the close. Happy Halloween.

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I had an outstanding experience while purchasing my first Cadillac from this dealership. Jose Gonzalez, Used Car Assistant Manager, was very informative. Tom Mavraganis, Client Advisor, was very thorough. Nicole Schomer, Finance Director, went an extra mile to make this deal happen. Overall, five (5) star rating is not enough to describe the honesty and professionalism that I have received. Each of the above listed individuals took their time to explain everything to me and to answer all of my questions. I will most definitely recommend Patrick Cadillac to my family and friends!

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Great dealer

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This review is in regards to the service department. I brought my vehicle in after a horrible experience at Motorwerks Cadillac. Patrick Cadillac employees, Shane (assistant service manager) and Peter (service manager) were extremely professional and assured me the service was covered under warranty. They provided outstanding customer service and I would highly recommend you to give this place your business as I can guarantee you your vehicle will be in good hands. They also do not try to push unneeded service and I didn’t feel pressured at all. Even the porter, Jordan, did an outstanding job at getting me my loaner and explaining to me everything about the vehicle prior to me leaving the service bay. Overall I am extremely pleased and look forward to my next service with Patrick Cadillac as I know they are trustworthy folks.

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Working with Patrick Cadillac on our recent lease was great. Grant was very helpful throughout the process. He gave us a straight forward quote up front, explained everything clearly (including a tutorial of the car) and delivered the car at the end of the process. Patrick Cadillac provided the best experience I've had to date purchasing/leasing a car.

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I purchased a 2008 Honda Civic at Patrick. Salesperson was Mr. Mikhail Vilchik. Awesome experience. Car was near mint (2008 Honda Civic with 60K miles) and Mikhail was great. Not pushy or overbearing like some/most salespeople can be at car lots. I am tough to please and would NEVER write a positive review unless I truly had a great experience. Although I didn't get the car for what I was asking, the dealer seemed reasonable and fair. Took the car to my mechanic next day. Said it was the cleanest 2008 Civic they had ever seen.Even the manager was great.I highly recommend this car dealership. I don't think I have ever recommended a car dealer before. The steelerships as I usually call them normally try to screw the customer for every last dime they can. What happens? They don't come back next time.It seems like Patrick isn't like the rest. They make a reasonable amount of profit on a sale and the customer gets a quality automobile at a reasonable price. Imagine that!Cant speak for new car experience....I bought a used car.

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I worked with Edward in sales. He is by far the best salesman I have ever worked with. He went above and beyond for me. I highly recommend Patrick Cadillac and specifically Edward in sales.

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If i wants to go n see the news Cadillac this is the place and the upscale areas

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very friendly staff and doesn't pressure you into answering questions when you are just looking.

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My salesman Sergio Rivera was excellent . He took the time and help me with my purchase of my rental car ATS and drove with the car. Margaret J Jones

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Dealership was friendly, clean, Covid 19 safe. My salesman, Sergio Rivera was excellent. He took the time to help us and we drove away with a gorgeous 2020 XT5 SUV. Sergio Rocks!!!

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very friendly staff and doesn't pressure you into answering questions when you are just looking.

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I worked with Edward in sales. He is by far the best salesman I have ever worked with. He went above and beyond for me. I highly recommend Patrick Cadillac and specifically Edward in sales.

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If i wants to go n see the news Cadillac this is the place and the upscale areas

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I purchased a 2008 Honda Civic at Patrick. Salesperson was Mr. Mikhail Vilchik. Awesome experience. Car was near mint (2008 Honda Civic with 60K miles) and Mikhail was great. Not pushy or overbearing like some/most salespeople can be at car lots. I am tough to please and would NEVER write a positive review unless I truly had a great experience. Although I didn't get the car for what I was asking, the dealer seemed reasonable and fair. Took the car to my mechanic next day. Said it was the cleanest 2008 Civic they had ever seen.Even the manager was great.I highly recommend this car dealership. I don't think I have ever recommended a car dealer before. The steelerships as I usually call them normally try to screw the customer for every last dime they can. What happens? They don't come back next time.It seems like Patrick isn't like the rest. They make a reasonable amount of profit on a sale and the customer gets a quality automobile at a reasonable price. Imagine that!Cant speak for new car experience....I bought a used car.

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Pete and Jordan always have the customer’s best interest in mind. I was and have always been treated with dignity and respect by them. They fix the problem with efficiency and always explain in detail what needs to be done and why. Thank you and keep up the good work

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It was GREAT sales and service are the BEST

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Pete and Jordan always have the customer’s best interest in mind. I was and have always been treated with dignity and respect by them. They fix the problem with efficiency and always explain in detail what needs to be done and why. Thank you and keep up the good work

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Steve Popp and Patrick in finance we’re awesome did everything they could to help me out. Very Happy.

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