Welcome to Patrick Cadillac
Patrick Cadillac is proud to be your dealership of choice! You can find our new and pre-owned Cadillac dealership located on 526 Mall Dr , conveniently near Chicago. At Patrick Cadillac, it is our goal to exceed your expectations from test drive to delivery and beyond. Please feel free to browse our extensive inventory of new Cadillac vehicles and pre-owned Cadillac vehicles near Chicago. Be sure to also view our certified pre-owned Cadillac vehicles for sale. In addition to our friendly and knowledgeable staff, we also provide financing, service, and parts. Contact us at (847) 230-8240 for more information about our Schaumburg dealership.
This review is in regards to the service department. I brought my vehicle in after a horrible experience at Motorwerks Cadillac. Patrick Cadillac employees, Shane (assistant service manager) and Peter (service manager) were extremely professional and assured me the service was covered under warranty. They provided outstanding customer service and I would highly recommend you to give this place your business as I can guarantee you your vehicle will be in good hands. They also do not try to push unneeded service and I didn’t feel pressured at all. Even the porter, Jordan, did an outstanding job at getting me my loaner and explaining to me everything about the vehicle prior to me leaving the service bay. Overall I am extremely pleased and look forward to my next service with Patrick Cadillac as I know they are trustworthy folks.
Working with Patrick Cadillac on our recent lease was great. Grant was very helpful throughout the process. He gave us a straight forward quote up front, explained everything clearly (including a tutorial of the car) and delivered the car at the end of the process. Patrick Cadillac provided the best experience I've had to date purchasing/leasing a car.
My salesman Sergio Rivera was excellent . He took the time and help me with my purchase of my rental car ATS and drove with the car. Margaret J Jones
Dealership was friendly, clean, Covid 19 safe. My salesman, Sergio Rivera was excellent. He took the time to help us and we drove away with a gorgeous 2020 XT5 SUV. Sergio Rocks!!!
very friendly staff and doesn't pressure you into answering questions when you are just looking.
I worked with Edward in sales. He is by far the best salesman I have ever worked with. He went above and beyond for me. I highly recommend Patrick Cadillac and specifically Edward in sales.
If i wants to go n see the news Cadillac this is the place and the upscale areas
I purchased a 2008 Honda Civic at Patrick. Salesperson was Mr. Mikhail Vilchik. Awesome experience. Car was near mint (2008 Honda Civic with 60K miles) and Mikhail was great. Not pushy or overbearing like some/most salespeople can be at car lots. I am tough to please and would NEVER write a positive review unless I truly had a great experience. Although I didn't get the car for what I was asking, the dealer seemed reasonable and fair. Took the car to my mechanic next day. Said it was the cleanest 2008 Civic they had ever seen.Even the manager was great.I highly recommend this car dealership. I don't think I have ever recommended a car dealer before. The steelerships as I usually call them normally try to screw the customer for every last dime they can. What happens? They don't come back next time.It seems like Patrick isn't like the rest. They make a reasonable amount of profit on a sale and the customer gets a quality automobile at a reasonable price. Imagine that!Cant speak for new car experience....I bought a used car.
It was GREAT sales and service are the BEST
Pete and Jordan always have the customer’s best interest in mind. I was and have always been treated with dignity and respect by them. They fix the problem with efficiency and always explain in detail what needs to be done and why. Thank you and keep up the good work
Steve Popp and Patrick in finance we’re awesome did everything they could to help me out. Very Happy.
After visiting five dealerships over two days, this place really stands out by comparison. We were treated courteously and with respect through the whole process. Mike Vilchik was professional, to the point, and honest. We negotiated our deal in five minutes with none of the usual subterfuge. The financing side was equally forthright and easy. It’s clear that they are experienced professionals that take pride in working at a class outfit.
VERY GOOD SERVICE.
I originally had a 5 star review here because after several sour encounters with my local Cadillac dealer over the past 20 years, I found my last Cadillac purchase via Patrick Cadillac and first few years of service a breath of fresh air in comparison and I was glad to drive the extra distance because of it.However it is time to buy a new Cadillac and my last service encounter with Patrick was a very sour experience, so I am now realizing that when dealing with a car dealership, one is just about the same as another, so I might as well go with whichever one is closer.
The Best. Go nowhere else.
This was all a surprise for me from my husband, I was told dealership was nice and clean and very covid19 proof.lol Everyone had mask on and still a warm feeling and everyone that helped was very informative and answered all of my husbands questions and explained everything in complete detail. My Husband had some questions on stuff with the truck and alot of new high tech stuff and Edward was very helpful on everything. We went back to pick-up our jeep and I had some questions and Edward was very helpful on my questions also. When I walked in the dealership clean,nice atmosphere and the people working there. Highly recommended this place..AND LOVE MY ACIDIA!!
I had the best experience at Patrick Cadillac. My salesman, Ed Gesualdo was fabulous. Ed was knowledgeable and patient. He explained everything. I would recommend him to everyone.
The service was friendly and complete. I will be taking my car back to Patrick Cadillac in the future.
The experience of the purchase of a CPO vehicle with Ed was perfect - easy, guided in the right direction, and painless negotiation. The Finance Manager Nicole was also amazing - provided all the options available with clarity but did not pressure sell any - we ended up taking some of the ones that were relevant to us! Overall an outstanding experience and we went to just this one dealership and completed the deal the same day!
Tom Mavraganis was a pleasure to work with didn’t make my Experience awkward or uncomfortable and was very straight forward overall a wonderful experience and I will be recommending this dealership forsure!!
We were very satisfied. Sergio was so kind & very helpful. We bought the cadillac & we love it. Thank you all for such a great experience in buying our new ride.
Sergio listened to what I wanted and when he found the car that matched exactly, he called me. When I arrived later the same day to make the purchase, he already had the papers waiting for me. Such a convenience! Five stars!
Awesome Cadillac team, very knowledgeable and experienced.
Shane is awesome the face you want when dealing with customers. Professional, friendly, and caring. He explains things and genuinely wants to help you! I have a Saab and lord knows how hard they are to repair since they are not made anymore. Very grateful